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Section 24: Procedure for grant or rejection of licence
Procedure for grant or rejection of licence.–The Controller may, on receipt of an application under sub-section (1) of section 21, after considering the documents accompanying the application and such other factors, as he deems fit, grant the licence or reject the application: Provided that no application shall be rejected under this section unless the applicant has been given a reasonable opportunity of presenting his case.
Source: official text of The Information Technology Act, 2000 as published on India Code (PDF). All sections of the Information Technology Act, 2000.