Section 59 of the Consumer Protection Act, 2019 – Procedure applicable to National Commission

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Section 59: Procedure applicable to National Commission

(1) The provisions relating to complaints under sections 35, 36, 37, 38 and 39 shall, with such modifications as may be considered necessary, be applicable to the disposal of complaints by the National Commission. (2) Without prejudice to sub-section (1), the National Commission may also declare any terms of contract, which is unfair to any consumer to be null and void.

Source: official text of The Consumer Protection Act, 2019 as published on India Code (PDF). All sections of the Consumer Protection Act, 2019.